Account & Data Deletion Policy

1. Your Right to Account & Data Erasure

At Bharat Hunar Card, you have absolute ownership over your personal data. In compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and Google Play Data Safety Requirements, every registered user and skilled professional has the right to permanently delete their account and associated personal data at any time.

You do not need to call support or submit paper forms. You can delete your account directly from within the Android application or submit an online deletion request using the form below.

Method 1: Instant Deletion from the Android App

If you have the Bharat Hunar Card application installed on your phone:

1. Open the Bharat Hunar Card App.
2. Tap the Settings icon (or navigate to Profile → Settings).
3. Scroll down to the Account Actions section.
4. Tap Permanently Delete My HunarCard Account.
5. Review the data deletion summary and tap Yes, Permanently Delete to confirm.

Method 2: Web Deletion Request Form (If App is Uninstalled)

If you have uninstalled the app or lost access to your device, submit your registered details below. Our automated system will process your deletion request:

2. Data Types Subject to Deletion

When you delete your account, the following categories of data are purged:

• Identity Data: Full name, verified mobile number, date of birth, and profile photos.
• Digital Card & Work Identity: 8-digit Bharat Hunar Card number, trade categories, years of experience, bio, and service rate cards.
• Verification Records: Any uploaded identity verification documents or photo proofs.
• Location & Geohash Indexes: Hyperlocal coordinates, city, state, and geohash discovery records.
• Financial & Payment Data: Personal UPI ID, QR code images, and payment preferences.
• Chat History & Notifications: Direct customer messages and in-app notifications.

3. Retention Timeline & Statutory Audit Rules

Immediate Action: Your public profile, card page, and contact buttons are unpublished from the web and mobile app instantly.

Statutory Grace Retention: In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and financial audit regulations for dispute resolution, encrypted system audit logs are retained for up to 180 days before permanent automated destruction.

4. Contact Data Privacy Officer